Cookie and Data Usage Policy

How intelligent-reflect.com uses tracking technologies

Last updated: January 15, 2025

What Are Cookies and Tracking Technologies

Cookies are small text files that websites place on your device when you visit them. Think of them as digital sticky notes that help us remember things about your visit. At intelligent-reflect.com, we use various tracking technologies beyond just cookies.

These technologies include: HTTP cookies, local storage, session storage, web beacons, and pixel tags. Each serves a specific purpose in making your experience smoother and helping us understand how our network troubleshooting resources are being used.

Most of these are completely invisible to you. They work quietly in the background, storing preferences like your preferred tutorial format or remembering which troubleshooting guides you've already viewed.

Types of Tracking We Use

Information We Collect Through Tracking

  • Pages you visit and time spent on each section
  • Which troubleshooting tools you use most frequently
  • Your device type and browser information
  • Geographic location (country and city level only)
  • Referring websites that led you to our content
  • Search terms used within our site
  • Learning progress through our educational modules
  • Download history of our network diagnostic tools
  • Error messages encountered during your visit
  • Interaction patterns with our interactive tutorials

We don't collect personal information like your name or email address through cookies unless you explicitly provide it through our contact forms or registration process.

Managing Your Cookie Preferences

You have complete control over how cookies work on your device. Every major browser gives you tools to manage these settings, though the exact steps vary slightly.

Chrome

Settings → Privacy and Security → Cookies and other site data → Choose your preferred level of cookie blocking

Firefox

Settings → Privacy & Security → Enhanced Tracking Protection → Custom settings for detailed control

Safari

Preferences → Privacy → Manage Website Data → Remove or block cookies from specific sites

Edge

Settings → Cookies and site permissions → Manage and delete cookies and site data

How Tracking Enhances Your Experience

Here's what tracking actually does for you on our site. When you're working through a complex network troubleshooting scenario, functional cookies remember where you left off. If you close your browser and come back later, you won't have to start from scratch.

Personalized learning paths: Our system tracks which concepts you've mastered and which ones need more practice. This helps us suggest the right tutorials and skip content you already understand well.

Performance tracking helps us identify when our network diagnostic tools are running slowly. We can then optimize them before other users encounter the same delays. It's particularly useful for our Taiwan-based users who might be accessing international network resources.

Analytics show us which troubleshooting guides solve problems most effectively. We use this data to improve our content and create new resources that address common networking issues our community faces.

Data Retention and Your Control

Most cookies expire automatically. Session cookies disappear when you close your browser, while persistent cookies typically last between 30 days and 2 years depending on their purpose. You can clear all cookies at any time through your browser settings, though this will reset your preferences and learning progress.

Third-Party Services and Integration

Some of our educational content integrates with external services for enhanced functionality. These might include video hosting platforms for our tutorials or analytics services that help us understand user behavior patterns.

When you interact with these services, they may set their own cookies according to their privacy policies. We carefully select partners who maintain high privacy standards, but we recommend reviewing their policies if you want complete information about their data practices.

Important note: We never sell or share your personal information with third parties for marketing purposes. Any data sharing is strictly limited to functional requirements like hosting our educational content or analyzing site performance.

Updates to This Policy

We update this policy when we add new tracking technologies or change how we use existing ones. Major changes will be announced through our website, and we'll update the "last modified" date at the top of this page.

For significant changes that affect how we handle your data, we'll provide additional notice through our primary communication channels. We encourage you to check this page periodically, especially if you're concerned about privacy practices.

If you have questions about any part of this policy or want to understand how specific features use tracking technologies, don't hesitate to reach out. We're always happy to explain our practices in more detail.

Questions About Our Cookie Policy?

We're here to help clarify any concerns about how we use tracking technologies. Our team understands that privacy is important, and we're committed to transparency about our data practices.

support@intelligent-reflect.com
+88635615250
No. 1-2號, Longtan Rd, Douliu City, Yunlin County, Taiwan 640